Product and Customer Support

As a world-class OEM/ODM outsourcing partner, Qniq provides value-added customer services to fulfill different customer needs. Close cooperation with customers from design through to shipping with dedicated project teams. Project leaders provide a 24-hour service regardless of time or location barriers. Full-range in-house testing capabilities ensuring high product performance and measurable quality. Qniq’s mature worldwide logistics capabilities guarantee on-time delivery. Web-based information platforms provide 24/7 real-time online customer support information, specializing in supplying important up-to-date business information to support, enhance, plan, and facilitate your business operations with us.

Need a hand?
We work closely with our qualified dealers to provide the service and support you require when you require it. Your dealer is more familiar with you and your project. However, if your dealer is not able to resolve your issue, please feel free to contact us.

For your convenience, we've place PDF files of product manuals, downloadable material and additional information on our website.

Additionally, the manual shipped with your product contains detailed instructions on installation, procedures and troubleshooting ideas. Qniq offers you technical services and support for Qniq products.

Please leave us a message and include all pertinent contact information so that we may assist you better.

E-mail Technical Support:
Send your questions to: service@qniq.com.tw

Technical Support:
Main Office – Taipei
Monday - Friday 08:00-05:00 (+8GMT)
In Taipei: +886-2-2516-0566